:root{--navy:#172a3a;--red:#c52b24;--red-hover:#a7201a;--gold:#bd994e;--paper:#f7f5f0;--ink:#22313c;--muted:#586774;--line:#e2e3df;--sans:Arial,Helvetica,sans-serif;--serif:Georgia,'Times New Roman',serif}
*{box-sizing:border-box}
html{scroll-behavior:smooth;scroll-padding-top:24px}
body{margin:0;background:var(--paper);color:var(--ink);font:16px/1.65 var(--sans);overflow-wrap:break-word}
h1,h2,h3,p{margin:0}
a{color:inherit;text-decoration:none}
button{font:inherit}
img{display:block;max-width:100%;height:auto}
svg{width:22px;height:22px;fill:none;stroke:currentColor;stroke-width:1.7;stroke-linecap:round;stroke-linejoin:round;flex-shrink:0}
a:focus-visible,button:focus-visible,summary:focus-visible{outline:3px solid #0b62bc;outline-offset:5px}
[hidden]{display:none!important}
.wrap{width:min(1160px,calc(100% - 80px));margin-inline:auto}
.skip-link{position:fixed;z-index:10;top:10px;left:16px;padding:12px 18px;background:#fff;color:var(--navy);transform:translateY(-160%);border:2px solid var(--navy)}
.skip-link:focus{transform:none}
.preview-strip{background:var(--navy);color:#e9e4d6;font-size:11px;letter-spacing:.025em}
.preview-strip .wrap{min-height:34px;display:flex;align-items:center;justify-content:space-between;gap:16px}
.preview-strip strong{font-size:10px;letter-spacing:.14em;text-transform:uppercase;color:#e4c887;margin-right:10px}
.customer-header{background:#fff;border-bottom:1px solid var(--line)}
.header-inner{display:flex;justify-content:space-between;align-items:center;gap:28px;min-height:110px}
.brand{display:flex;align-items:center;gap:12px;width:260px;max-width:100%}
.brand-symbol{width:22%;height:auto}
.brand-name{width:73%;height:auto}
.header-nav{display:flex;align-items:center;gap:30px;font-size:13px;font-weight:600}
.header-nav a{display:flex;align-items:center;gap:9px;min-height:44px}
.header-nav a:hover{color:var(--red)}
.header-nav svg{width:17px;height:17px}
.header-nav .help-link{padding:10px 17px;border:1px solid #c5cbd0;border-radius:5px;color:var(--navy)}
.breadcrumb{display:flex;gap:10px;align-items:center;font-size:12px;padding-top:24px;color:var(--muted)}
.breadcrumb a{padding-block:6px}
.breadcrumb a:hover{text-decoration:underline}
.breadcrumb svg{width:12px;height:12px;color:#7e888d}
.breadcrumb span{color:var(--navy)}
.customer-hero{display:grid;grid-template-columns:1fr 1fr;align-items:center;gap:76px;padding-block:35px 48px}
.eyebrow{display:flex;align-items:center;gap:11px;color:#71591f;font-size:10px;letter-spacing:.15em;font-weight:700;text-transform:uppercase}
.eyebrow:before{content:'';height:2px;width:28px;background:var(--gold)}
.intro h1{font:400 clamp(46px,5.6vw,72px)/1.06 var(--serif);letter-spacing:-.045em;color:var(--navy);margin-top:19px;max-width:8ch;text-wrap:balance}
.intro h1 em{font-style:normal;color:var(--red)}
.intro-lead{font:400 23px/1.45 var(--serif);letter-spacing:-.02em;max-width:340px;margin-top:23px;color:var(--navy)}
.intro-copy{font-size:14px;color:var(--muted);max-width:360px;margin-top:13px;line-height:1.9}
.brand-promise{display:flex;gap:11px;align-items:center;margin-top:30px;font-size:12px;color:#655838}
.brand-promise svg{color:var(--gold);width:21px;height:21px}
.portal-card{position:relative;isolation:isolate;overflow:hidden;background:var(--navy);border-radius:10px;color:#fff;padding:33px 36px 27px;box-shadow:0 17px 40px #172a3a12}
.portal-card:before{content:'';position:absolute;width:290px;height:290px;border:1px solid #bd994e2b;border-radius:50%;right:-140px;top:-120px;z-index:-1}
.portal-card:after{content:'';position:absolute;width:220px;height:220px;border:1px solid #bd994e2b;border-radius:50%;right:-105px;top:-85px;z-index:-1}
.card-top{display:flex;align-items:center;justify-content:space-between;gap:20px;margin-bottom:23px}
.document-icon{width:58px;height:58px;padding:12px;border:1px solid #bd994e66;background:#bd994e0b;border-radius:9px;color:#e4c887}
.status-badge{font-size:10px;font-weight:700;letter-spacing:.09em;text-transform:uppercase;display:flex;align-items:center;gap:8px;padding:6px 10px;border:1px solid #bda36d59;border-radius:99px;background:#bd994e10;color:#e4c887}
.status-badge:before{content:'';width:6px;height:6px;background:#d4b573;border-radius:50%}
.portal-card h2{font:400 35px/1.2 var(--serif);letter-spacing:-.02em;margin-bottom:12px}
.portal-card>p{font-size:14px;color:#d4dce2;line-height:1.8;max-width:355px}
.portal-benefits{padding:18px 0 23px;list-style:none;margin:0;display:flex;flex-direction:column;gap:9px;font-size:13px;color:#eef0f2}
.portal-benefits li{display:flex;align-items:center;gap:10px}
.portal-benefits svg{width:16px;height:16px;color:#d8bd80}
.portal-button{display:flex;align-items:center;justify-content:center;gap:13px;width:100%;min-height:53px;padding:12px 20px;border:1px solid var(--red);border-radius:5px;background:var(--red);color:#fff;font-size:14px;font-weight:700;text-align:center;cursor:pointer}
.portal-button:disabled{background:#763c3d;border-color:#9c5350;color:#f1dbd9;cursor:not-allowed}
a.portal-button:hover{background:var(--red-hover)}
.portal-button svg{width:18px;height:18px}
.portal-status{display:flex;align-items:flex-start;justify-content:center;gap:6px;font-size:11px!important;line-height:1.6!important;text-align:center;max-width:none!important;margin-top:12px;color:#c5cbd0!important}
.portal-status svg{width:13px;height:13px;margin-top:2px}
.portal-caption{margin-top:20px;border-top:1px solid #ffffff1f;padding-top:16px;font-size:11px;color:#c5cbd0;text-align:center}
.steps{display:grid;grid-template-columns:repeat(3,1fr);list-style:none;padding:26px 0 29px;margin:0;border-block:1px solid #dcded9;gap:26px}
.steps li{display:flex;align-items:flex-start;gap:14px;min-width:0}
.step-number{font:400 27px/1.3 var(--serif);color:#987b39;flex:0 0 36px;white-space:nowrap}
.steps li>div{min-width:0}
.steps h3{font-size:14px;font-weight:600;color:var(--navy);margin-bottom:4px}
.steps p{font-size:12px;color:var(--muted);line-height:1.75;max-width:245px}
.support{display:flex;align-items:center;justify-content:space-between;gap:30px;background:#fff;border:1px solid var(--line);border-radius:8px;margin-top:36px;padding:26px 30px;scroll-margin-top:30px}
.support-copy{display:flex;gap:16px;align-items:center}
.support-icon{width:44px;height:44px;padding:10px;color:var(--red);background:#faf0ed;border-radius:50%}
.support h2{font:400 25px/1.3 var(--serif);letter-spacing:-.02em;color:var(--navy);margin-bottom:4px}
.support p{font-size:13px;color:var(--muted)}
.support-actions{display:flex;flex-wrap:wrap;gap:10px}
.support-actions a{min-height:46px;padding:11px 15px;border:1px solid #cad0d3;border-radius:5px;display:flex;align-items:center;justify-content:center;gap:9px;font-size:12px;font-weight:600;line-height:1.5}
.support-actions a:hover{border-color:var(--navy);background:#f7f8f8}
.support-actions svg{width:17px;height:17px}
.support-actions .whatsapp{border-color:#c0d4c6;color:#1d6537}
.faq{display:grid;grid-template-columns:1fr 1.45fr;gap:76px;margin-block:46px 50px}
.faq h2{font:400 29px/1.3 var(--serif);color:var(--navy);letter-spacing:-.02em}
.faq>div>p{margin-top:9px;color:var(--muted);font-size:13px}
.faq details{border-bottom:1px solid #dcded9}
.faq details:first-child{border-top:1px solid #dcded9}
.faq summary{cursor:pointer;display:flex;align-items:center;justify-content:space-between;gap:16px;list-style:none;min-height:58px;padding-block:14px;font-size:13px;font-weight:600;color:var(--navy)}
.faq summary::-webkit-details-marker{display:none}
.faq summary svg{width:16px;height:16px;transition:transform .18s}
.faq details[open] summary svg{transform:rotate(45deg)}
.faq details p{font-size:13px;color:var(--muted);padding:0 26px 18px 0;line-height:1.9}
.faq details a{text-decoration:underline;text-underline-offset:3px;color:var(--red)}
.customer-footer{border-top:1px solid #dcded9;font-size:11px;color:var(--muted);padding:23px 0}
.customer-footer .wrap{display:flex;justify-content:space-between;gap:18px}
.customer-footer .footer-slogan{font-family:var(--serif);font-size:14px;color:var(--navy)}
@media(min-width:1450px){.customer-hero{padding-top:48px;padding-bottom:56px}}
@media(max-width:1000px){.wrap{width:calc(100% - 56px)}.customer-hero{gap:38px}.portal-card{padding:28px}.support{align-items:flex-start}.support-actions{flex-direction:column;flex-shrink:0}.faq{gap:38px}}
@media(max-width:700px){
 .wrap{width:calc(100% - 40px)}.preview-strip .strip-slogan{display:none}.preview-strip .wrap{padding-block:7px;min-height:34px;font-size:10px}.preview-strip strong{font-size:9px;margin-right:7px}
 .header-inner{min-height:91px;gap:14px}.brand{width:200px;gap:8px}.header-nav{gap:0;font-size:11px}.header-nav a{gap:5px}.header-nav .help-link{display:none}.header-nav svg{width:14px;height:14px}
 .breadcrumb{padding-top:17px;font-size:11px}.customer-hero{grid-template-columns:1fr;gap:27px;padding-top:24px;padding-bottom:29px}.intro h1{max-width:none;font-size:48px;margin-top:13px}.intro-lead{font-size:22px;max-width:100%;margin-top:17px}.intro-copy{max-width:100%;font-size:13px;margin-top:10px}.brand-promise{display:none}.eyebrow{font-size:9px;letter-spacing:.13em}.portal-card{padding:25px}.card-top{margin-bottom:21px}.portal-card h2{font-size:32px}
 .steps{grid-template-columns:1fr;gap:20px;padding-block:25px}.steps li{gap:16px}.steps p{max-width:none}.step-number{font-size:25px}.steps h3{font-size:14px}
 .support{margin-top:27px;flex-direction:column;padding:22px;gap:20px;align-items:stretch}.support h2{font-size:23px}.support p{font-size:12px}.support-copy{gap:13px}.support-actions{flex-direction:row}.support-actions a{flex:1;white-space:nowrap}.faq{grid-template-columns:1fr;gap:20px;margin-block:33px}.faq h2{font-size:27px}.faq>div>p{font-size:12px}.customer-footer .wrap{flex-direction:column;gap:5px}
}
@media(max-width:360px){.wrap{width:calc(100% - 32px)}.brand{width:174px}.header-inner{gap:9px}.header-nav .back-label{max-width:50px;line-height:1.35}.portal-card{padding:22px}.portal-card h2{font-size:29px}.intro h1{font-size:44px}.support{padding:18px}.support-actions a{padding-inline:10px;font-size:11px}.support h2{font-size:21px}}
@media(prefers-reduced-motion:reduce){html{scroll-behavior:auto}.faq summary svg{transition:none}}